Febuary 1, 2007
To Whom It May Concern:
I have been calling on Gibbs/Culpepper Tree Service for over 6 years. Whenever we needed trees removed or trimmed, we received excellent service and everything is handled in a friendly and professional way. Friends have commented on how much better my yard is looking and I have no problem recommending your services.
Thanks so much, it has been a pleasure working with your business!
Sincerely,
Kay Ragland
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February 2, 2007
Dear Gibbs - Culpepper Tree Service -
I have used several tree services through the years, but in the future, I will only use one, Gibbs & Culpepper Tree Service. I have used you several times in the past and each time I have been extremely impressed by your high levels of customer service. From the initial call into Debbie at the office to set up an estimate, followed by a visit by Harry to go over my tree work, to the final follow up call by Jackie to see if the work was done to my satisfaction.
In my most recent experience with your company, I received a detailed and fair quote. The work was done in a planned and logical manner. The crew worked well together and they were courteous in my presence. They went above and beyond to make sure that the tree debris was completely cleaned up and they left my yard in better shape than it was before the job. They even blew off my roof and driveway!
Hector pruned my severly cut-back holly tree and was able to turn ugly into a nice asian design. This demostrated his interest and willingness to go beyond the requirements of his job.
Once I got the bill, I called Debbie in the office and she was very helpful and courteous to me as I paid with my credit card.
The next time my hedge at my office needs professional pruning and my home has Crepe Myrtles needing attention, I will definitely call Gibbs & Culpepper Tree Services.
Thank you,
Sherry Simpson
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July 2, 2007
Clay:
Enclosed please find check for tree removal performed by your company. This gigantic pine and its location was formidable challendge coupled with saving nearby trees, shrubs and my lawn.
This crew under the direction of Dale Burris did an excellent job - the cooperation and coordination flowing between Lannie the crane operator and Bill and Dale high in the tree was amazing to watch.
During the several hours of work I observed this crew is like one big family - teasing and high morales and always courteous and professional.
Cleanup was outstanding!
I shall recommend you to my friends.
Ron
P.S. Debbie presents your office in a courteous professional manner also.
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June 28, 2007
Thanks. Guatemalan "Hit Squad" and Frank did an excellent job.
Hugh Boyter
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Thank you. Good Job.
Lynn Gilbert
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Thanks for the great job.
Cindy Wright
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October 28, 2007
Clay,
Thanks for your personal attention in the recent tree removal at our house. Leon and I are very pleased with the work done and your attention to detail. Perhaps we will see you at a Chamber event upon our return from China?
Take care.
Laura Lee Corbett
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